Canada Health Infoway

"Infoway's purpose is to realize the vision of healthier Canadians through innovative digital health solutions."

Infoway helps to improve the health of Canadians by working with partners to accelerate the development, adoption and effective use of digital health solutions across Canada.

Through our investments, we help deliver better quality and access to care and more efficient delivery of health services for patients and clinicians. Established in 2001, Infoway is an independent, not-for-profit organization funded by the federal government.


This website provides results from the 2020 Digital Health Survey of Canadians with selected trending statistics from the 2019 and 2018 surveys. The annual surveys are based on a variety of specific system utilization and attitudinal tracking metrics used in previous years as well as new areas of inquiry. The surveys include core tracking questions as well as new questions that will provide actionable insights to help advance the digital health landscape in Canada.

The 2020 Canadian Digital Health Survey was conducted by Leger with 6,002 Canadians over the age of 16, selected from LEO’s (Leger Opinion) representative panel. Data collection took place between August 13 to 31, 2020, via Computer-Assisted Web Interviewing technology (CAWI). Using 2016 census reference variables, the Canadian data was then analyzed and weighted by Leger statisticians according to region, gender, and age, in order to render a representative sample of the general population.

The LEO (Leger Opinion) panel is the largest Canadian panel with over 400,000 representative panelists from all regions of Canada. LEO was created by Leger based on a representative Canadian sample of Canadian citizens with Internet access. Leo's panelists were randomly selected (RDD), panelists from more hard-to-reach target groups were also added to the panel through targeted recruitment campaigns.

* Note that all sample sizes shown throughout the report are unweighted, some responses may not add up to 100% due to rounding.

Raw Data Files

Infoway is collaborating with the University of Victoria (UVic) to provide access to data for researchers. This is completed through the University of Victoria’s “Dataverse Network” (also referred to as “the Dataverse Collection”). This Network is intended to help universities share publicly funded research data with Canadian researchers and other researchers from around the world. The raw data sets from the surveys referenced on this website along with those from other research conducted by Infoway can be accessed using the link below:


The results presented in this study comply with the public opinion research standards and disclosure requirements of CRIC (the Canadian research and insights council) and the global ESOMAR network.​

Data visualizations do not allow for filtering of data where sample sizes are smaller than 30 respondents in order to preserve respondent anonymity.

Suggested citation: Canada Health Infoway (2021). Infoway Insights: Canadian Digital Health Survey.