Resource Matching and Referral Hospital Expansion Project - Benefits Realization Report

Resource Matching and Referral (RM&R) is a shared electronic tool that enables the transmission of electronic referrals between Health Service Providers in the Toronto Central Local Health Integration Network (TC LHIN). The benefits evaluation report provides an overview of the benefits introduced following implementation of the RM&R application across new units and service areas of the Hospital Expansion Project. The report also highlights key benefits to patients, providers and the health system, such as reduced processing time, enhanced communication and access to data that can be used to establish, monitor, and enforce best practices in referral management.