Benefits Evaluation Network Webinar

March 26 at 12 p.m. ET In the past year, we have conducted extensive research about digital health and AI in healthcare through our national physician and nurse surveys, and our Canadian Digital Health Survey. These surveys provide valuable insights into how AI is being integrated into clinical practice, the challenges and opportunities it presents, and the perspectives of healthcare professionals across Canada. Speakers: Julia Zarb, Founder, CEO, Blue x Blue Dominique Boston, Nursing Champion, Canada Health Infoway Attila Farkas, Digital Health AI Strategy Expert, Canada Health Infoway Waldo Beauséjour, Senior Specialist, Research, Canada Health Infoway Brought to you by Infoway’s Benefits Evaluation (BE) Collaboration Network, which brings together jurisdictional leaders, evaluators and researchers to share best practices, results and other insights about digital health evaluation. If you’d like to be included on our list for future webinar announcements and updates, please contact Infoway Evaluation.

Interoperable electronic health record (iEHR) adoption has reached a critical mass of users with iEHRs available in all provinces and territories. Clinicians and other health care professionals in hospital and community settings are accessing important patient information such as lab and diagnostic imaging results, medication profiles, and immunization records. The overall user landscape represents about half of all potential iEHR users across Canada and historical trends suggest that the accelerated growth will continue over the next few years. With more mature use of iEHRs, a broader range of benefits can be realized and the ability to support healthcare transformation increases.

Join Dr. Meredith Makeham, Chief Medical Adviser at the Australian Digital Health Agency as she presents findings from the recently published Evidence and Evaluation Whitepaper from the Global Digital Health Partnership. Dr. Makeham will identify opportunities to assess the effectiveness of digital health products and will discuss how this process can help improve evidence-based investment decisions. Her presentation will also provide guidance on how to collect and apply data to better support these decisions. Formed to support the effective implementation of digital health services, the Global Digital Health Partnership (GDHP) is an international collaboration of 25 countries, including Canada; and the World Health Organization.

This Benefits Evaluation (BE) Collaboration Network webinar was the first in a two-part series featuring CIHR’s eHealth Innovations Partnership Program (eHIPP) in the areas of youth mental health, home health monitoring, and supporting seniors with complex needs. 

This Benefits Evaluation (BE) Collaboration Network webinar was the second in a two-part series featuring CIHR’s eHealth Innovations Partnership Program (eHIPP) in the areas of youth mental health, home health monitoring, and supporting seniors with complex needs.

How are Canadians seeking care during the pandemic? How do we feel about these new health care interactions and what can they tell us about the future of care? In April 2020, shortly after the onset of the pandemic, Infoway began regular data collection to better understand Canadians’ experiences with care. We know there has been a dramatic shift to virtual care during the pandemic, enabling patients and physicians to connect safely at a distance. Join us on June 23, 2021 at 1 p.m. ET as we share and discuss: Key findings from Infoway’s year of data collection on Canadians’ experience with accessing care during COVID-19 What the data might tell us about sustaining and supporting the future of virtual care specifically around aspects of environmental benefits, digital health literacy and equity Presenters:Waldo Beausejour, Analyst, Performance AnalyticsBobby Gheorghiu, Senior Manager, Performance AnalyticsEllie Yu, Senior Analyst, Performance Analytics  

Join Infoway and the Canadian Centre on Substance Use and Addiction (CCSA) for a webinar November 18 at 1 p.m. ET to learn more about two recent studies — Infoway's Canadian Digital Health Survey 2021 and CCSA's Considerations for Virtual Services and Supports for Substance Use and Concurrent Disorders. During the webinar, we'll discuss key findings from Infoway's survey of more than 12,000 Canadians, exploring experience, utilization, and expectations regarding digital health services in Canada. We'll also discuss CCSA's study about Canadians’ experience with and perceptions of virtual services for substance use, substance use disorders and concurrent disorders. Presenters Ellie Yu, PhD, Senior Analyst, Performance Analytics, Canada Health Infoway Anna Goodman, MA, Research and Policy Analyst, Canadian Centre on Substance Use and Addiction (CCSA) Brought to you by Infoway’s Benefits Evaluation (BE) Collaboration Network, which brings together jurisdictional leaders, evaluators and researchers to share best practices, results and other insights about digital health evaluation. If you’d like to be included on our list for future webinar announcements and updates, please contact This email address is being protected from spambots. You need JavaScript enabled to view it., Manager, Evaluation Methods, Infoway. Additional resources:

Infoway, the Canadian Agency for Drugs and Technologies (CADTH), and Queen's University for a webinar to learn about two recent projects in virtual care evaluation:

Infoway is working with our partners to advance pan-Canadian interoperability — the ability of data to flow seamlessly across the health care continuum, ensuring that different systems can consistently and securely share data, like patient health information. The ultimate goal is connected care for Canadians. To support this work, Infoway recently commissioned Leger to conduct a survey of clinicians to better understand the Canadian interoperability landscape. Join us at our upcoming Evaluation Network webinar as we provide a detailed and updated understanding of connected care in Canada. Presenters:Waldo Beausejour, Senior Analyst, Performance Analytics, Canada Health InfowaySukirtha Tharmalingam, Senior Manager, Evaluations Methods, Canada Health InfowayStephanie Lander, Senior Research Director, LegerBrought to you by Infoway’s Benefits Evaluation (BE) Collaboration Network, which brings together jurisdictional leaders, evaluators and researchers to share best practices, results and other insights about digital health evaluation. If you’d like to be included on our list for future webinar announcements and updates, please contact Infoway Evaluation. Want to stay informed about the latest national and international evidence-informed knowledge published on virtual care, e-mental health and e-prescribing? Subscribe to Infoway’s Digital Health Infowatch newsletter!

12 - 1 p.m. ET Infoway conducts the annual Canadian Digital Health Survey to gain insights into Canadians’ attitudes and perceptions about digital health. It is the cornerstone of our research and analytics function. The 2022 Canadian Digital Health Survey heard from more than 12,000 Canadians across all provinces and territories. Join us to learn about the latest findings on Canadians’ interest and access to digital health services and personal health information. Presenters:Waldo Beausejour, Senior Analyst, Performance Analytics, Canada Health InfowaySukirtha Tharmalingam, Senior Manager, Evaluations Methods, Canada Health InfowayBrought to you by Infoway’s Benefits Evaluation (BE) Collaboration Network, which brings together jurisdictional leaders, evaluators and researchers to share best practices, results and other insights about digital health evaluation. If you’d like to be included on our list for future webinar announcements and updates, please contact Infoway Evaluation. Want to stay informed about the latest national and international evidence-informed knowledge published on virtual care, e-mental health and e-prescribing? Subscribe to Infoway’s Digital Health Infowatch newsletter!

Wednesday, Oct. 4 | 1-2 p.m. ET In this bilingual* webinar, the Canadian Institute for Health Information (CIHI) will join us to discuss the results from the 2022 Commonwealth Fund Survey and the 2022 Canadian Digital Health Survey: What Canadians Think. In addition to exploring the survey findings, we will look at how Canadians and their health care providers are experiencing care coordination and collaboration in the health system and how technology can support connected care.

Join us for the first session in our 2023 Canadian Digital Health Survey Webinar Series, as we explore the latest insights about patient access to their health information. Gord Smith, Manager of Citizen Services at eHealth Saskatchewan will lead a walkthrough of Saskatchewan’s provincial patient portal, MySaskHealthRecord, and Patient Partner Jenna Kedy will share her experience accessing her health information online. Infoway's Waldo Beausejour, Senior Analyst, Performance Analytics, will add to the conversation by sharing our latest survey data about Canadians' perceptions of digital health and their ability to access their personal health information online. Brought to you by Infoway’s Benefits Evaluation (BE) Collaboration Network, which brings together jurisdictional leaders, evaluators and researchers to share best practices, results and other insights about digital health evaluation. If you’d like to be included on our list for future webinar announcements and updates, please contact Infoway Evaluation.

Join us for a webinar to learn more about frontline nursing experience with digital health and information technologies in practice and the upcoming trends and observed impacts of these technologies from a health informatics perspective. Gain additional insight by hearing about the key findings from our recent 2023 Canadian Survey of Nurses, including barriers and challenges of digital health technologies and the impact of connected care and AI-powered solutions. Speakers:  Dominique Boston, Nursing Champion, Canada Health Infoway Chris Dokter, Clinical Informatics Manager, Vancouver Coastal Health Waldo Beausejour, Senior Specialist, Research, Canada Health Infoway

Last month, we published the results from the 2024 National Survey of Canadian Physicians, which generated insights on the integration of digital health and information technologies across clinical settings in Canada. Join us for a webinar Oct. 30 at 12 p.m. ET to learn more about the key findings from the survey and physicians' perspectives on the use and impact of digital health technologies in their practices. Speakers: • Waldo Beausejour, Senior Specialist, Research, Canada Health Infoway • Dr. Kathleen Ross, Past President, Canadian Medical Association

September 10, 2025 – 12:00 p.m. to 1:00 p.m. ET AI-powered medical scribes are transforming clinical documentation, helping providers spend less time on administrative tasks and more time with patients. Across Canada, these tools are being piloted and evaluated to understand their benefits, challenges, and potential for broader adoption. In this session, you’ll hear from evaluation experts, frontline clinicians, and Infoway program leaders about what it takes to pilot and scale AI scribes in real-world settings. We’ll share early findings from a B.C. pilot study, explore the provider experience, and discuss Infoway’s national approach to supporting readiness and adoption. We’ll also highlight ongoing evaluation efforts through national surveys to track impact, guide improvements, and inform future implementation.