Children’s Hospital for Eastern Ontario EpicCare Ambulatory Program Benefits Evaluation Report

The Children’s Hospital for Eastern Ontario (CHEO) is a pediatric health and research center serving the national Capital region including Eastern Ontario, Western Quebec, as well as Nunavut and parts of Northern Ontario.  CHEO implemented an ‘enterprise-wide’ integrated EHR between October 2013 and April 2015. This benefits evaluation measured a number of outcomes, including: clinic efficiency, ability to conduct quality improvement and patient access.  Significant improvements were demonstrated in most areas. A key enabler to implementation success points to advancing clinician utilization patterns and the integration of use with clinical workflow.