Ontario Shores’ HealthCheck Patient Portal Benefits Evaluation Report

In December, 2014, Ontario Shores launched the ‘Healthcheck’ Patient Portal to provide patients and caregivers access to their health information, with the aim to promote patient engagement and partnerships in care. The results of this benefits evaluation highlight a decrease in the number of requests for information because patients had direct access to their health information, resulting in reduced administrative burden.  After 6-months, there was a statically significant improvement in patient reported empowerment and mental health well-being measured by the Mental Health Recovery Measure.