2023 Canadian Digital Health Survey
2023 Data Tables
Survey Topics
Data Tables
This data is available in an accessible format on our detailed visualizations. If data is not available for a question you’re interested in, please contact us.
| Questions | Download Excel |
|---|---|
| Q1: How old are you? | Download |
| Q2: In which province/territory do you reside? | Download |
| Q3: Which of the following best describes the community you live in? | Download |
| Q4: What sex was assigned to you at birth? | Download |
| Q5: How would you describe your gender identity? | Download |
| Q6: Do you have any of the following conditions or chronic illnesses diagnosed by a health professional (a condition that is expected to last or has already lasted 6 months or more)? | Download |
| Q7: Do you have primary or joint responsibility for providing care and/or assistance to any of the following individuals? | Download |
| Q8: Do you have a regular health provider or place of care (e.g., family physician , nurse practitioner, family health teams/health centre/clinic)? | Download |
| Q9 Summary: In the PAST 12 MONTHS, please specify how many times you have done each of the following... (Summary Mean - Including 0) | Download |
| Q9r1: Health visits/encounters with a regular health provider or place of care (e.g., family physician, nurse practitioner, or family health teams/health centre/clinic) | Download |
| Q9r2: Health visits/encounters with a specialist physician | Download |
| Q9r3: Health visits/encounters to a walk-in clinic | Download |
| Q9r4: Health visits/encounters to an emergency room or urgent care center | Download |
| Q9r5: Health visits/encounters to a hospital setting (excluding emergency room / urgent care) | Download |
| Q9r6: Health visits/encounters in other community settings (e.g., mental health services, public health, long-term care) | Download |
| Q9r7: Obtained a prescription | Download |
| Q10 Summary: Are you interested in having access to this digitally enabled health service, whether you currently have access or not? (Summary - Yes) | Download |
| Q10a: Access your own personal health information electronically (e.g., lab test results, medication history, immunization record) | Download |
| Q10b: Make an appointment with your regular doctor or place of care electronically (for example, on a secure website) | Download |
| Q10c: View an electronic version of your referral to a specialist sent by your regular doctor to a specialist | Download |
| Q10d: Visit with your health care provider virtually online by video (similar to a Zoom or Skype call - through a web-based or smart phone application) | Download |
| Q10e: Consult with a health care provider about a specific health issue or concern without having to phone or visit an office / clinic – either by e-mail or electronic text-SMS message or online chat | Download |
| Q10f: Have a telephone consultation with a healthcare provider | Download |
| Q10g: Take part in a remote patient monitoring / telehomecare program using a device to manage a chronic health condition from your home and electronically transmit the results to a healthcare provider so that they can monitor your progress | Download |
| Q10h: Have a prescription sent directly to your pharmacy by your physician without receiving a paper prescription | Download |
| Q10i: Send a request electronically for a prescription renewal | Download |
| Q10j: Access technology (e.g., websites, mobile applications (apps), telephone services, virtual services, interactive online tools) to help or support your mental health/ wellness (e.g., depression, psychosis, meditation) or substance use | Download |
| Q10k: Access or use mobile applications (apps) or websites on a smartphone or digital tablet to help you monitor certain aspects of your health or well-being (e.g. your weight, your dietary habits, the quality of your sleep, your mood, your physical activity, your blood pressure, and your blood sugar level) | Download |
| Q10l: Receive electronic reminders, notifications or alerts from any of your health care providers or places of care (e.g., an appointment reminder, medication reminders, confirmation or request to cancel, a notice of lab or diagnostic testing appointments, invitation or notice of health promotion clinics, notice of education activities or resources) | Download |
| Q10m: Access to clinical notes associated with a medical encounter either with a primary health provider or specialist provider (i.e., a consultation report or medical notes) | Download |
| Q10n: Access or use 811 nurse telehealth | Download |
| Q10o: Access or use 811 online symptom checker | Download |
| Q10p: Consulted with a chatbot for healthcare concern(s) | Download |
| Q11 Summary: Have you ever accessed this digitally enabled health service at anytime in the past? (Summary - Yes) | Download |
| Q11a: Access your own personal health information electronically (e.g., lab test results, medication history, immunization record) | Download |
| Q11b: Make an appointment with your regular doctor or place of care electronically (for example, on a secure website) | Download |
| Q11c: View an electronic version of your referral to a specialist sent by your regular doctor to a specialist | Download |
| Q11d: Visit with your health care provider virtually online by video (similar to a Zoom or Skype call - through a web-based or smart phone application) | Download |
| Q11e: Consult with a health care provider about a specific health issue or concern without having to phone or visit an office / clinic – either by e-mail or electronic text-SMS message or online chat | Download |
| Q11f: Have a telephone consultation with a healthcare provider | Download |
| Q11g: Take part in a remote patient monitoring / telehomecare program using a device to manage a chronic health condition from your home and electronically transmit the results to a healthcare provider so that they can monitor your progress | Download |
| Q11h: Have a prescription sent directly to your pharmacy by your physician without receiving a paper prescription | Download |
| Q11i: Send a request electronically for a prescription renewal | Download |
| Q11j: Access technology (e.g., websites, mobile applications (apps), telephone services, virtual services, interactive online tools) to help or support your mental health/ wellness (e.g., depression, psychosis, meditation) or substance use | Download |
| Q11k: Access or use mobile applications (apps) or websites on a smartphone or digital tablet to help you monitor certain aspects of your health or well-being (e.g. your weight, your dietary habits, the quality of your sleep, your mood, your physical activity, your blood pressure, and your blood sugar level) | Download |
| Q11l: Receive electronic reminders, notifications or alerts from any of your health care providers or places of care (e.g., an appointment reminder, medication reminders, confirmation or request to cancel, a notice of lab or diagnostic testing appointments, invitation or notice of health promotion clinics, notice of education activities or resources) | Download |
| Q11m: Access to clinical notes associated with a medical encounter either with a primary health provider or specialist provider (i.e., a consultation report or medical notes) | Download |
| Q11n: Access or use 811 nurse telehealth | Download |
| Q11o: Access or use 811 online symptom checker | Download |
| Q11p: Consulted with a chatbot for healthcare concern(s) | Download |
| Q12 Summary: And did you use this service in the last 12 months? (Summary - Yes) | Download |
| Q12a: Access your own personal health information electronically (e.g., lab test results, medication history, immunization record) | Download |
| Q12b: Make an appointment with your regular doctor or place of care electronically (for example, on a secure website) | Download |
| Q12c: View an electronic version of your referral to a specialist sent by your regular doctor to a specialist | Download |
| Q12d: Visit with your health care provider virtually online by video (similar to a Zoom or Skype call - through a web-based or smart phone application) | Download |
| Q12e: Consult with a health care provider about a specific health issue or concern without having to phone or visit an office / clinic – either by e-mail or electronic text-SMS message or online chat | Download |
| Q12f: Have a telephone consultation with a healthcare provider | Download |
| Q12g: Take part in a remote patient monitoring / telehomecare program using a device to manage a chronic health condition from your home and electronically transmit the results to a healthcare provider so that they can monitor your progress | Download |
| Q12h: Have a prescription sent directly to your pharmacy by your physician without receiving a paper prescription | Download |
| Q12i: Send a request electronically for a prescription renewal | Download |
| Q12j: Access technology (e.g., websites, mobile applications (apps), telephone services, virtual services, interactive online tools) to help or support your mental health/ wellness (e.g., depression, psychosis, meditation) or substance use | Download |
| Q12k: Access or use mobile applications (apps) or websites on a smartphone or digital tablet to help you monitor certain aspects of your health or well-being (e.g. your weight, your dietary habits, the quality of your sleep, your mood, your physical activity, your blood pressure, and your blood sugar level) | Download |
| Q12l: Receive electronic reminders, notifications or alerts from any of your health care providers or places of care (e.g., an appointment reminder, medication reminders, confirmation or request to cancel, a notice of lab or diagnostic testing appointments, invitation or notice of health promotion clinics, notice of education activities or resources) | Download |
| Q12m: Access to clinical notes associated with a medical encounter either with a primary health provider or specialist provider (i.e., a consultation report or medical notes) | Download |
| Q12n: Access or use 811 nurse telehealth | Download |
| Q12o: Access or use 811 online symptom checker | Download |
| Q12p: Consulted with a chatbot for healthcare concern(s) | Download |
| Q13: Have you ever been offered the option to access your own personal health information electronically (e.g., lab test results, medication history, immunization record) by a healthcare provider? | Download |
| Q14: Can you tell us the online source where you MOST FREQUENTLY accessed your personal health information electronically? Is it a website or mobile app provided by... | Download |
| Q15 Summary: Using a number from 1 to 4 (with 1 being strongly disagree and 4 being strongly agree), do you agree with the following statements about the portal where you accessed your personal health information electronically. (Summary - Agree) | Download |
| Q15r1: The online source or patient portal where I access my personal health information is easy to use | Download |
| Q15r2: Overall, I am satisfied with the online source or patient portal where I can access my personal health information | Download |
| Q15r3: I feel more informed about my health as a result of accessing my personal health information online | Download |
| Q15r4: I can better manage my health because I can access my personal health information online | Download |
| Q15r5: I was able to avoid an in-person visit with my family doctor/ regular place of care or to a walk-in clinic at least once because I was able to access my personal health information electronically | Download |
| Q15r6: I was able to avoid an in-person visit to an emergency room at least once because I was able to access my personal health information electronically | Download |
| Q15r7: The online source or patient portal helps me share my personal health information with my health care providers to help support my care | Download |
| Q15r8: I can easily access my personal health information online whenever I need it. | Download |
| Q15r9: The online source or patient portal where I access my personal health information provides an accurate and complete profile of my health information. | Download |
| Q15r10: The online source or patient portal where I access my personal health information is credible / trustworthy | Download |
| Q15r11: I was able to avoid an in-person visit with my family doctor/ regular place of care or to a walk-in clinic in the PAST 12 MONTHS because I was able to access my personal health information electronically | Download |
| Q15r12: I was able to avoid an in-person visit to an emergency room in the PAST 12 MONTHS because I was able to access my personal health information electronically | Download |
| Q16: What specific health information can you currently access electronically? | Download |
| Q17: Would you like to contribute data to your own health record electronically? | Download |
| Q18 Summary: On a scale of 1 to 4 (with 1 being strongly disagree and 4 being strongly agree) do you agree or disagree with the following statements when it comes to your most recent virtual health visit / encounter? (Summary - Agree) | Download |
| Q18r1: My health concern was addressed with the virtual visit | Download |
| Q18r2: I felt safe (emotionally and physically) during my virtual appointment | Download |
| Q18r3: My healthcare provider explained things in a way I could understand | Download |
| Q19 Summary: Do you agree or disagree with the following statements when it comes to your perceptions of the current state of your personal health information storage, access, sharing, and management by healthcare providers? (Summary - Agree) | Download |
| Q19r1: My patient information should be electronically shared among all healthcare providers involved in my care whenever they need to make decisions about my health. | Download |
| Q19r2: I want new and innovative technologies that will allow my healthcare providers to communicate, access and share my personal health information among them. | Download |
| Q19r3: I am happy with the current state of my personal health information access and sharing among my healthcare providers. | Download |
| Q19r4: There is generally good communication about my healthcare between doctors, nurses, and other health care professionals involved in my care. | Download |
| Q20: For your health visits or encounters that were conducted in the past 12 months, did the health provider you consulted ALWAYS have access to your health information/history prior to or during the visits? | Download |
| Q21: Thinking of health visits or encounters you have EVER had, have health providers you consulted ALWAYS had access to your health information/history prior to or during the visits? | Download |
| Q22 Summary: In the past 12 months, have you experienced the following? (Summary - Yes) | Download |
| Q22r1: A communication issue or delay between my healthcare providers for the care they were providing to me | Download |
| Q22r2: A healthcare provider I was seeing was missing important parts of my health record for the care they were providing (e.g., lab results, diagnostic results, etc.) | Download |
| Q22r3: I have had to redo a diagnostic procedure (like a lab test or x-ray) because the results were not available to my health care providers | Download |
| Q22r4: My time was wasted because my healthcare providers did not communicate or share information effectively with each other | Download |
| Q22r5: The quality of my health care services were negatively impacted because my healthcare providers did not communicate or share information effectively with each other | Download |
| Q22r6: I experienced worse health outcomes as a result of my doctor not having my health information they need | Download |
| Q22r7: I have been frustrated because I had to repeat information to different healthcare providers | Download |
| Q22r8: My healthcare providers were unaware of the prescriptions I was taking | Download |
| Q22r9: My healthcare providers were unaware of my allergies prior to / during my encounter | Download |
| Q22r10: My healthcare providers were unaware of recent or previous surgeries and/or hospitalizations | Download |
| Q22r11: My healthcare providers were unaware of recent or previous visits with other healthcare providers | Download |
| Q23: For the health visits/encounters you had in the past 12 months, approximately what proportion of the encounters did you have to repeat information to the health care providers? Please provide your best estimate. | Download |
| Q24: If your personal health information has been properly protected (e.g., your name and your other identifiers removed), what would be your motivation for sharing your health information? | Download |
| Q25 Summary: Using a number from 1 to 5 (1 being strongly disagree, 2 being disagree, 3 being undecided, 4 being agree and 5 being strongly agree), please indicate your opinion about your experience using the Internet for health information. For each statement, which response best reflects your opinion and experience right now. (Summary - Agree) | Download |
| Q25r1: I know how to find helpful health resources on the Internet | Download |
| Q25r2: I know how to use the Internet to answer my health questions | Download |
| Q25r3: I know what health resources are available on the Internet | Download |
| Q25r4: I know where to find helpful health resources on the Internet | Download |
| Q25r5: I know how to use the health information I find on the Internet to help me | Download |
| Q25r6: I have the skills I need to evaluate the health resources I find on the Internet | Download |
| Q25r7: I can tell high quality from low quality health resources on the Internet | Download |
| Q25r8: I feel confident in using information from the Internet to make health decisions | Download |
| Q25: Using a number from 1 to 5 (1 being strongly disagree, 2 being disagree, 3 being undecided, 4 being agree and 5 being strongly agree), please indicate your opinion about your experience using the Internet for health information. For each statement, which response best reflects your opinion and experience right now. | Download |
| Q26: Top-3 rank - Please select and rank your preferred method for obtaining and filling a prescription, with 1 being your most preferred method. | Download |
| Q27: You mentioned your preferred method for obtaining and filling a prescription is _____. What are the main reasons for choosing this method? | Download |
| Q28 Summary: On a scale from 1 to 4 [with 1 being strongly disagree and 4 being strongly agree] please indicate your level of agreement with the following statements. (Summary - Agree) | Download |
| Q28r1: Having a prescription sent directly to my pharmacy by my physician without receiving a paper prescription would improve my overall perception of the health care that I am receiving | Download |
| Q28r2: Awareness of the status of an electronic prescription (e.g., sent by doctor, received by pharmacy, available for pick up, etc.) would increase my confidence in electronic prescriptions | Download |
| Q29: Some countries, including some U.S. states, have implemented mandatory electronic prescribing of opioids as a means of preventing the misuse of opioid prescriptions. In general, would you support mandatory electronic prescribing of controlled substan | Download |
| Q30 Summary: On a scale of 1-4 with 1 being not at all important and 4 being very important, how important are these outcomes to you when it comes to making public investments in innovative technologies in the Canadian healthcare system (such as using AI (artificial intelligence) in healthcare)? (Summary - Important) | Download |
| Q30r1: Ensuring that Canada doesn’t fall behind other countries when it comes to adopting health care technology | Download |
| Q30r2: Ensuring that our health care system uses leading edge digital technology and does not fall behind other sectors (e.g., banking or telecommunications) | Download |
| Q30r3: Ensuring that healthcare providers (e.g. hospitals) develop and implement a technology innovation plan to improve healthcare outcomes | Download |
| Q31: On a scale of 1-4 with 1 being not at all knowledgeable and 4 being very knowledgeable: How knowledgeable are you about what artificial intelligence is? | Download |
| Q32: On a scale of 1-4 with 1 being very uncomfortable and 4 being very comfortable: AI has major potential when used in healthcare because it can rapidly process vast amounts of information. How comfortable are you with AI being used as a tool in healthcare? | Download |
| Q33: How comfortable are you with scientists using personal health data for AI research as long as informed consent has been provided by the patient? | Download |
| Q34: How comfortable are you with scientists using personal health data for AI research without informed consent as long as it is deidentified (i.e., personal information such as name, date of birth has been removed)? | Download |
| Q35 Summary: On a scale of 1-4, with 1 being very uncomfortable and 4 being very comfortable, how comfortable are you with the following uses of AI within the healthcare system? (Summary - Comfortable) | Download |
| Q35r1: Monitoring and predicting health conditions before they happen | Download |
| Q35r2: Decision-support for health care professionals (e.g. diagnostic imaging and disease diagnosis) | Download |
| Q35r3: Precision medicine (i.e., customization of healthcare tailored to a subgroup of patients based on genes, environment, and lifestyle, instead of a one-fits-all model) | Download |
| Q35r4: Drug and vaccine development | Download |
| Q35r5: Disease monitoring at home | Download |
| Q35r6: Tracking epidemics | Download |
| Q35r7: Optimizing workflow in healthcare settings to save time for healthcare workers | Download |
| Q36: Top-3 rank: Please select and rank up to 3 top concerns you have, if any, with the use of AI in healthcare? | Download |
| Q37: Overall, how satisfied are you with the access you have to online health information of the individual(s) you provide care for? | Download |
| Q38 Summary: On a scale from 1 to 4 [with 1 being strongly disagree and 4 being strongly agree] please indicate your level of agreement with the following statements. (Summary - Agree) | Download |
| Q38r1: I don't always know how to access online health information of the individual(s) I provide care for | Download |
| Q38r2: : always have access to the health information I need to support the individual(s) I provide care for | Download |
| Q38r3: There are too many different online sources that I need to access for the individual(s) I provide care for | Download |
| Q39 Summary: In the past 12 months, have you experienced the following for the individual(s) for whom you have primary or joint responsibility for providing care and/or assistance? (Summary - Yes) | Download |
| Q39r1: A communication issue or delay between their healthcare providers for the care provided to them | Download |
| Q39r2: They have had or have to redo a diagnostic procedure (like a lab test or x-ray) because the results were not available to their health care providers | Download |
| Q39r3: My time was wasted because their healthcare providers did not communicate or share information effectively with each other | Download |
| Q39r4: Their health was compromised because their healthcare providers did not communicate or share information effectively with each other | Download |
| Q40: Please indicate your annual household income before taxes in the past year. | Download |
| Q41: Including you, how many persons usually live in your household? | Download |
| Q42: Are you a Canadian citizen? | Download |
| Q43: How long have you lived in Canada? | Download |
| Q44: Indigenous and race-based identity data are vital for the identification and monitoring of health inequalities. We are collecting these data to better understand health inequalities and inform initiatives aiming at improving equity in digital health access and experience. Do you identify as First Nations, Inuk/ Inuit, and/or Métis? | Download |
| Q45: In our society, people are often described by their race or racial background. These are not based in science, but our race may influence the way we are treated by individuals and institutions, and this may affect our health. Which category(ies) best describes you? | Download |
| Q46: Which language do you speak most often at home? | Download |
| Q47r1: In-person care/encounter - In which language do you or your unpaid caregiver MOST FREQUENTLY access health care services/encounters? | Download |
| Q47r2: Digital/virtual care/services - In which language do you or your unpaid caregiver MOST FREQUENTLY access health care services/encounters? | Download |
| Q48: What is the highest level of education you have obtained? | Download |
| Q49: What is your current employment status? | Download |