2018 Canadian Digital Health Survey
2018 Data Table
Survey Topics
Data Tables
This data is available in an accessible format on our detailed visualizations. If data is not available for a question you’re interested in, please contact us.
Download Full Question Set
| Questions | Download Excel | |
|---|---|---|
| Demographics | Key Audiences | |
| Q1: In what year were you born? | Download | Download |
| Q2: In which province/territory do you reside? | Download | Download |
| Q4: What was our sex at birth? | Download | Download |
| Q5: What is your gender? | Download | Download |
| Q6: Do you have a family doctor or regular place of care? | Download | Download |
| Q7_summary_mean: SUMMARY TABLE [Means]: In the last year, about how many times have you done the following...? | Download | Download |
| Q7: Visited your regular doctor or place of care. | Download | Download |
| Q8: Visited a specialist. | Download | Download |
| Q9: Gone to an emergency room. | Download | Download |
| Q10: Gone to a walk-in clinic. | Download | Download |
| Q11: Filled a prescription. | Download | Download |
| Q12: Had a lab test (e.g. blood test, urine test, etc.) | Download | Download |
| Q13: Had an X-Ray, MRI, or CT/CAT Scan. | Download | Download |
| Q14: In the past year, was there ever a time your health care provider did not have all your medical information that was required during your visit? | Download | Download |
| Q15: What was the result of your health care provider missing information that was required during your visit? | Download | Download |
| Q16: In the past year, was there ever a time that you did not have all your medical information that was required during your visit? | Download | Download |
| Q17: What was the result of you missing information that was required during your visit? | Download | Download |
| Q18: Have you ever asked for a report or copy of information from your health record from any of your health providers? | Download | Download |
| Q19: How long ago was that? | Download | Download |
| Q20: How much did you have to pay, if anything, to receive your health information? | Download | Download |
| Q21: If you received your health information, in what format did you receive it? | Download | Download |
| Q22: In addition to your regular doctor, how many doctors, regular places of care and other health care providers currently provide care to you? | Download | Download |
| Q23: In the last 2 years (between March 2016 - 2018), did you receive medical treatment or have an appointment with a medical or health care professional outside of Canada that was...? | Download | Download |
| Q24: How many prescription medications do you currently take? | Download | Download |
| Q25: Do you have a chronic health condition? Meaning, a condition that is expected to last or has already lasted 6 months or more and has been diagnosed by a health professional? | Download | Download |
| Q26: Do you have primary or joint responsibility for providing care and/or assistance to any of the following individuals? | Download | Download |
| Q27: Using a number from 1 to 7 (1 being not at all involved and 7 being extremely involved), how involved are you in managing your health in partnership with your health care providers? | Download | Download |
| Q28: Using a number from 1 to 7 (1 being not at all confident and 7 being extremely confident), how would you rate your confidence to participate with your health care providers to discuss and make decisions together that affect your health? | Download | Download |
| Q29: Have you ever heard of digital health? | Download | Download |
| Q30: Do you think there should be a Canada-wide strategy to advance the use of technology in health care? | Download | Download |
| Q31: Which of the following best describes your impression of the existence of a Canada-wide strategy for digital health (e.g. technology in health care)? | Download | Download |
| Q32: Do you know the name of the organization that's leading this strategy? | Download | Download |
| Q33: What is the name of the organization that's leading this strategy? | Download | Download |
| Q33A: You may have already mentioned this, but which of the following organizations is leading the Canada-wide strategy for digital health? | Download | Download |
| Q34: Using a number from 1 to 7 (1 being very negative and 7 being very positive), please indicate your impression of Canada Health Infoway? | Download | Download |
| Q35: Before this survey, had you heard anything about digital health? | Download | Download |
| Q36A: Now that you have heard the description, had you ever heard of digital health? | Download | Download |
| Q36B: Now that you have heard the description, is this explanation consistent with your previous understanding of digital health? | Download | Download |
| Q37: Do you feel that the government's investment in digital health tools and solutions that give you and your health care providers electronic access to your health information is a...? | Download | Download |
| Q38A: Can you currently: Send a request electronically for a prescription renewal? | Download | Download |
| Q38B: Can you currently: During an appointment with your doctor, they securely send your prescription request electronically to your pharmacy? | Download | Download |
| Q38C: Can you currently: Access your own medical records electronically (for example, look up your lab test results)? | Download | Download |
| Q38D: Can you currently: Make an appointment with your regular doctor or place of care electronically (for example, on a secure website)? | Download | Download |
| Q38E: Can you currently: Consult with any of your health care providers online without having to phone or visit their office (for example, using secure email)? | Download | Download |
| Q38F: Can you currently: Send an electronic message directly to your doctor or regular place of care about a specific health issue or concern (for example, SMS-text message or via smartphone App such as Wellx)? | Download | Download |
| Q38G: Can you currently: View an electronic version of your referral to a specialist sent by your regular doctor to a specialist? | Download | Download |
| Q38H: Can you currently: Use an online tool to be notified when a specialist has received your referral, and when you have a confirmed appointment date and time? | Download | Download |
| Q38I: Can you currently: Visit with your health care provider virtually online by video (similar to a FaceTime or Skype call - through a web-based or smart phone application like Medeo, Maple or Akira)? | Download | Download |
| Q38J: Can you currently: Take part in a program that uses medical devices such as a blood pressure cuff or blood glucose meter to manage a chronic health condition from your home and electronically transmit the results to a health care team so that they can monitor your progress? | Download | Download |
| Q39A: In the LAST YEAR, did you: Send a request electronically for a prescription renewal? | Download | Download |
| Q39B: In the LAST YEAR, did you: During an appointment with your doctor, they securely send your prescription request electronically to your pharmacy? | Download | Download |
| Q39C: In the LAST YEAR, did you: Access your own medical records electronically (for example, look up your lab test results)? | Download | Download |
| Q39D: In the LAST YEAR, did you: Make an appointment with your regular doctor or place of care electronically (for example, on a secure website)? | Download | Download |
| Q39E: In the LAST YEAR, did you: Consult with any of your health care providers online without having to phone or visit their office (for example, using secure email)? | Download | Download |
| Q39F: In the LAST YEAR, did you: Send an electronic message directly to your doctor or regular place of care about a specific health issue or concern (for example, SMS-text message or via smartphone App such as Wellx)? | Download | Download |
| Q39G: In the LAST YEAR, did you: View an electronic version of your referral to a specialist sent by your regular doctor to a specialist? | Download | Download |
| Q39H: In the LAST YEAR, did you: Use an online tool to be notified when a specialist has received your referral, and when you have a confirmed appointment date and time? | Download | Download |
| Q39I: In the LAST YEAR, did you: Visit with your health care provider virtually online by video (similar to a FaceTime or Skype call - through a web-based or smart phone application like Medeo, Maple or Akira)? | Download | Download |
| Q39J: In the LAST YEAR, did you: Take part in a program that uses medical devices such as a blood pressure cuff or blood glucose meter to manage a chronic health condition from your home and electronically transmit the results to a health care team so that they can monitor your progress? | Download | Download |
| Q40A: Would you like to be able to: Send a request electronically for a prescription renewal? | Download | Download |
| Q40B: Would you like to be able to: During an appointment with your doctor, they securely send your prescription request electronically to your pharmacy? | Download | Download |
| Q40C: Would you like to be able to: Access your own medical records electronically (for example, look up your lab test results)? | Download | Download |
| Q40D: Would you like to be able to: Make an appointment with your regular doctor or place of care electronically (for example, on a secure website)? | Download | Download |
| Q40E: Would you like to be able to: Consult with any of your health care providers online without having to phone or visit their office (for example, using secure email)? | Download | Download |
| Q40F: Would you like to be able to: Send an electronic message directly to your doctor or regular place of care about a specific health issue or concern (for example, SMS-text message or via smartphone App such as Wellx)? | Download | Download |
| Q40G: Would you like to be able to: View an electronic version of your referral to a specialist sent by your regular doctor to a specialist? | Download | Download |
| Q40H: Would you like to be able to: Use an online tool to be notified when a specialist has received your referral, and when you have a confirmed appointment date and time? | Download | Download |
| Q40I: Would you like to be able to: Visit with your health care provider virtually online by video (similar to a FaceTime or Skype call - through a web-based or smart phone application like Medeo, Maple or Akira)? | Download | Download |
| Q40J: Would you like to be able to: Take part in a program that uses medical devices such as a blood pressure cuff or blood glucose meter to manage a chronic health condition from your home and electronically transmit the results to a health care team so that they can monitor your progress? | Download | Download |
| Q41A: Have you ever: Send a request electronically for a prescription renewal? | Download | Download |
| Q41B: Have you ever: During an appointment with your doctor, they securely send your prescription request electronically to your pharmacy? | Download | Download |
| Q41C: Have you ever: Access your own medical records electronically (for example, look up your lab test results)? | Download | Download |
| Q41D: Have you ever: Make an appointment with your regular doctor or place of care electronically (for example, on a secure website)? | Download | Download |
| Q41E: Have you ever: Consult with any of your health care providers online without having to phone or visit their office (for example, using secure email)? | Download | Download |
| Q41F: Have you ever: Send an electronic message directly to your doctor or regular place of care about a specific health issue or concern (for example, SMS-text message or via smartphone App such as Wellx)? | Download | Download |
| Q41G: Have you ever: View an electronic version of your referral to a specialist sent by your regular doctor to a specialist? | Download | Download |
| Q41H: Have you ever: Use an online tool to be notified when a specialist has received your referral, and when you have a confirmed appointment date and time? | Download | Download |
| Q41I: Have you ever: Visit with your health care provider virtually online by video (similar to a FaceTime or Skype call - through a web-based or smart phone application like Medeo, Maple or Akira)? | Download | Download |
| Q41J: Have you ever: Take part in a program that uses medical devices such as a blood pressure cuff or blood glucose meter to manage a chronic health condition from your home and electronically transmit the results to a health care team so that they can monitor your progress? | Download | Download |
| Q42: What type(s) of device(s) would you use or have you used to access these services? | Download | Download |
| Q43: You mentioned that you can currently access your own medical records electronically/online. Can you tell us the online source where you can access your own medical records? Is it a website or mobile app provided by...? | Download | Download |
| Q44: What specific health information can you currently access electronically/online? | Download | Download |
| Q45: Have you ever given a copy of your health record information that you can access online to health care professionals who are providing you care? | Download | Download |
| Q46: Have you ever used your mobile device (smart phone or tablet) to show your health record information that you access online to medical or health care professionals providing you care? | Download | Download |
| Q47: Do you prefer to view your lab test results as soon as testing has been completed and your results are available? | Download | Download |
| Q48_summary_mean: SUMMARY TABLE [Means]: In the past year, how many of your virtual online video visits were? | Download | Download |
| Q48A: In the past year, how many of your virtual online video visits were: Initiated by you? | Download | Download |
| Q48B: In the past year, how many of your virtual online video visits were: Coordinated as part of your care by your regular care provider? | Download | Download |
| Q48C: In the past year, how many of your virtual online video visits were: Coordinated as part of your access to and follow up with a specialist providing your care? | Download | Download |
| Q49_summary_mean: SUMMARY TABLE [Means]: What proportion of your virtual visits were conducted in your home vs. at a health care facility? | Download | Download |
| Q49A: % of virtual visits at my own home | Download | Download |
| Q49B: % of virtual visits at a health care facility | Download | Download |
| Q50: For the online video visits you initiated in the past year, was there a charge? | Download | Download |
| Q51: In the past year, were any of your virtual online video visits with...? | Download | Download |
| Q52: Have you experienced any of the following since accessing your health information online or using online digital health services? | Download | Download |
| Q52B: What type of care did you avoid? | Download | Download |
| Q53: Using a scale from 0 to 10, where 0 means 'Very dissatisfied' and 10 means 'Very satisfied', how do you feel about your life as a whole right now? | Download | Download |
| Q54: In general, would you say your health is...? | Download | Download |
| Q55: In general, would you say your mental health is...? | Download | Download |
| Q56: Where would you go first to seek help if you were experiencing a mental health issue such as anxiety, depression, mood-swings, or signs of dementia? | Download | Download |
| Q57: Would you also seek help from...? | Download | Download |
| Q58: Please indicate your annual household income before taxes in the past year. | Download | Download |
| Q59: How would you describe the community you live in? | Download | Download |
| Q60: How far do you have to travel to visit your regular doctor/ place of care for an in-person visit? | Download | Download |
| Q61: How far from your home is the closest hospital with an emergency department, urgent care centre, after hours clinic? | Download | Download |
| Q62: Are you an Aboriginal person, that is, First Nations (North American Indian), Metis or Inuk (Inuit)? | Download | Download |
| Q63: In the last year, which of the following activities, if any, have you done? | Download | Download |
| Q64A: Please indicate how often you do each of the following activities: Online shopping (purchase new goods or services online). | Download | Download |
| Q64B: Please indicate how often you do each of the following activities: Online banking and financial management (checking, making transfers, paying bills, managing investment portfolio online). | Download | Download |
| Q64C: Please indicate how often you do each of the following activities: Mobile banking using Apps (TD app, Scotiabank app, RBC app, etc.). | Download | Download |
| Q64D: Please indicate how often you do each of the following activities: Mobile shopping using Apps (Uber, parking meters, Ritual, Ubereats, Tim Hortons, Starbucks, etc.). | Download | Download |
| Q65: You mentioned that you have done online or mobile shopping activities. Specifically, have you...? | Download | Download |