2025 Canadian Digital Health Survey
2025 Data Tables
Survey Topics
Data Tables
This data is available in an accessible format on our detailed visualizations. If data is not available for a question you’re interested in, please contact us.
| Questions | Download Excel |
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| Q2: How old are you? | Download |
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| Q3: In which province/territory do you reside? | Download |
| Q4: Which of the following best describes the community you live in? | Download |
| Q5: What sex was assigned to you at birth? | Download |
| Q6: How would you describe your gender identity? | Download |
| Q7: Do you have any chronic conditions/illnesses diagnosed by a health professional (e.g., Cancer, Chronic pain, Diabetes, ADHD, Obesity, Substance abuse or dependence, Physical or sensory disabilities)? (A chronic illness/condition is a condition that is expected to last or has already lasted 6 months or more). | Download |
| Q8: Do you have a regular health care provider? By this, we mean a primary health professional that you can consult with when you need care or advice for your health. | Download |
| Q9r1: You had health visits/encounters with a regular health provider or place of care (e.g., family physician, nurse practitioner, or family health teams) - In the PAST 12 MONTHS, please estimate how many times you have done each of the following, either in-person or virtually. | Download |
| Q9r2: You had health visits/ encounters with a walk-in clinic/ health centre or with a general practitioner who is not your regular practitioner (excluding emergency room / urgent care centre). - In the PAST 12 MONTHS, please estimate how many times you have done each of the following, either in-person or virtually. | Download |
| Q9r3: You had health visits/encounters with a specialist physician who is not your regular care provider (e.g., rheumatologist, cardiologist, dermatologist, oncologist, neurologist) - In the PAST 12 MONTHS, please estimate how many times you have done each of the following, either in-person or virtually. | Download |
| Q9r4: You had health visits/encounters to an emergency room or urgent care centre - In the PAST 12 MONTHS, please estimate how many times you have done each of the following, either in-person or virtually. | Download |
| Q9r5: You received home care visits/encounters - In the PAST 12 MONTHS, please estimate how many times you have done each of the following, either in-person or virtually. | Download |
| Q9r6: You were prescribed a medication - In the PAST 12 MONTHS, please estimate how many times you have done each of the following, either in-person or virtually. | Download |
| Q9r7: You completed diagnostic tests (e.g., bloodwork, x-rays, ultrasounds, MRIs) - In the PAST 12 MONTHS, please estimate how many times you have done each of the following, either in-person or virtually. | Download |
| Q10r1: The timeliness (i.e., ability to get services you needed in a timely manner) of access to general health care services (e.g., family physician, nurse practitioner, family health team) that you received in the past 12 months. - Please indicate your overall level of satisfaction with the following aspects of your health care experience. | Download |
| Q10r2: The timeliness of access to specialized health care services (e.g., care from a specialist physician) that you received in the past 12 months. - Please indicate your overall level of satisfaction with the following aspects of your health care experience. | Download |
| Q10r3: The ability to access health care services that are located close to where you live. - Please indicate your overall level of satisfaction with the following aspects of your health care experience. | Download |
| Q10r4: The communication that you had with your health care providers in the past 12 months. - Please indicate your overall level of satisfaction with the following aspects of your health care experience. | Download |
| Q10r5: The quality of health care that you received in the past 12 months. - Please indicate your overall level of satisfaction with the following aspects of your health care experience. | Download |
| Q10r6: The current state of access and sharing of your health information among your healthcare providers from different care settings in the past 12 months. - Please indicate your overall level of satisfaction with the following aspects of your health care experience. | Download |
| Q10r7: The coordination of the care delivered to you across healthcare providers in the past 12 months. - Please indicate your overall level of satisfaction with the following aspects of your health care experience. | Download |
| Q11: In general, would you say your health (i.e. perceived health status) is: | Download |
| Q12r1: I know how to find helpful health resources on the Internet. - Please indicate your opinion about your experience using the Internet for seeking health information. For each statement, which response best reflects your opinion and experience right now | Download |
| Q12r2: I know how to use the Internet to answer my health questions. - Please indicate your opinion about your experience using the Internet for seeking health information. For each statement, which response best reflects your opinion and experience right now | Download |
| Q12r3: I know what health resources are available on the Internet. - Please indicate your opinion about your experience using the Internet for seeking health information. For each statement, which response best reflects your opinion and experience right now | Download |
| Q12r4: I know where to find helpful health resources on the Internet. - Please indicate your opinion about your experience using the Internet for seeking health information. For each statement, which response best reflects your opinion and experience right now | Download |
| Q12r5: I know how to use the health information I find on the Internet to help me. - Please indicate your opinion about your experience using the Internet for seeking health information. For each statement, which response best reflects your opinion and experience right now | Download |
| Q12r6: I have the skills I need to evaluate the health resources I find on the Internet. - Please indicate your opinion about your experience using the Internet for seeking health information. For each statement, which response best reflects your opinion and experience right now | Download |
| Q12r7: I can tell high quality from low quality health resources on the Internet. - Please indicate your opinion about your experience using the Internet for seeking health information. For each statement, which response best reflects your opinion and experience right now | Download |
| Q12r8: I feel confident in using information from the Internet to make health decisions. - Please indicate your opinion about your experience using the Internet for seeking health information. For each statement, which response best reflects your opinion and experience right now | Download |
| Q13r1: Make and/ or reschedule an appointment with your regular health care provider (a health professional that you regularly consult with when you need care or advice for your health) or place of care electronically (e.g., on a secure website or mobile application). - Are you interested in having access to the following digitally enabled health services in the future, whether you currently have access or not? | Download |
| Q13r2: View an electronic version of your referral to a specialist from your regular health care provider (a health professional that you regularly consult with when you need care or advice for your health). - Are you interested in having access to the following digitally enabled health services in the future, whether you currently have access or not? | Download |
| Q13r3: Have a visit with your health care provider by videoconference (like a Zoom or Teams call - through a web-based or smart phone application). - Are you interested in having access to the following digitally enabled health services in the future, whether you currently have access or not? | Download |
| Q13r4: Consult with your health care provider about a specific health issue or concern without having to phone or visit the office / clinic – either by e-mail or electronic text-SMS message or online chat/secure portal. - Are you interested in having access to the following digitally enabled health services in the future, whether you currently have access or not? | Download |
| Q13r5: Take part in a remote patient monitoring/telehomecare program using a device to manage a chronic health condition from your home and electronically transmit the results to your healthcare provider to monitor progress. - Are you interested in having access to the following digitally enabled health services in the future, whether you currently have access or not? | Download |
| Q13r6: Have a prescription sent electronically directly to your pharmacy without receiving a paper prescription. - Are you interested in having access to the following digitally enabled health services in the future, whether you currently have access or not? | Download |
| Q13r7: Access online tools or resources (e.g., websites, mobile applications (apps), telephone services, virtual services) to support your mental health/wellness or substance use. - Are you interested in having access to the following digitally enabled health services in the future, whether you currently have access or not? | Download |
| Q13r8: Use mobile apps related to health and wellness (e.g. monitoring your weight, your dietary habits, the quality of your sleep, your mood, your physical activity, your blood pressure, and your blood sugar level etc.) on your tablet or smartphone. - Are you interested in having access to the following digitally enabled health services in the future, whether you currently have access or not? | Download |
| Q13r9: Use wearable devices or mobile devices (e.g., smart watches, activity trackers etc.) for tracking your health. - Are you interested in having access to the following digitally enabled health services in the future, whether you currently have access or not? | Download |
| Q14r1: Make and/ or reschedule an appointment with your regular health care provider (a health professional that you regularly consult with when you need care or advice for your health) or place of care electronically (e.g., on a secure website or mobile application). - Have you ever accessed the following digitally enabled health services at anytime in the past? | Download |
| Q14r2: View an electronic version of your referral to a specialist from your regular health care provider (a health professional that you regularly consult with when you need care or advice for your health). - Have you ever accessed the following digitally enabled health services at anytime in the past? | Download |
| Q14r3: Have a visit with your health care provider by videoconference (like a Zoom or Teams call - through a web-based or smart phone application). - Have you ever accessed the following digitally enabled health services at anytime in the past? | Download |
| Q14r4: Consult with your health care provider about a specific health issue or concern without having to phone or visit the office / clinic – either by e-mail or electronic text-SMS message or online chat/secure portal. - Have you ever accessed the following digitally enabled health services at anytime in the past? | Download |
| Q14r5: Take part in a remote patient monitoring/telehomecare program using a device to manage a chronic health condition from your home and electronically transmit the results to your healthcare provider to monitor progress. -Have you ever accessed the following digitally enabled health services at anytime in the past? | Download |
| Q14r6: Have a prescription sent electronically directly to your pharmacy without receiving a paper prescription. - Have you ever accessed the following digitally enabled health services at anytime in the past? | Download |
| Q14r7: Access online tools or resources (e.g., websites, mobile applications (apps), telephone services, virtual services) to support your mental health/wellness or substance use. -Have you ever accessed the following digitally enabled health services at anytime in the past? | Download |
| Q14r8: Use mobile apps related to health and wellness (e.g. monitoring your weight, your dietary habits, the quality of your sleep, your mood, your physical activity, your blood pressure, and your blood sugar level etc.) on your tablet or smartphone. - Have you ever accessed the following digitally enabled health services at anytime in the past? | Download |
| Q14r9: Use wearable devices or mobile devices (e.g., smart watches, activity trackers etc.) for tracking your health. - Have you ever accessed the following digitally enabled health services at anytime in the past? | Download |
| Q15: Have you shared health data from your electronic wearable device(s) with your health care provider to inform your care? | Download |
| Q16: Are you interested in having access to your own health records electronically, whether you currently have access or not? | Download |
| Q17: Have you ever accessed your own health records electronically at anytime in the past? | Download |
| Q18r1: Laboratory test results - What specific health information can you view in your own health records electronically? | Download |
| Q18r2: COVID-19 vaccine records - What specific health information can you view in your own health records electronically? | Download |
| Q18r3: Vaccine or immunization records other than for COVID-19 - What specific health information can you view in your own health records electronically? | Download |
| Q18r4: Current medications and medication history - What specific health information can you view in your own health records electronically? | Download |
| Q18r5: Requests for prescription renewals - What specific health information can you view in your own health records electronically? | Download |
| Q18r6: Patient visit summaries - What specific health information can you view in your own health records electronically? | Download |
| Q18r7: Specialist consultation notes or records - What specific health information can you view in your own health records electronically? | Download |
| Q18r8: Upcoming appointments - What specific health information can you view in your own health records electronically? | Download |
| Q18r9: Forms and questionnaires (e.g., patient intake/health history forms, consent forms, and assessments/checklists about your symptoms) - What specific health information can you view in your own health records electronically? | Download |
| Q18r10: Progress notes (e.g., notes/updates from your health care provider showing how your condition is changing, any changes in your care plan, or observations over time) - What specific health information can you view in your own health records electronically? | Download |
| Q18r11: Discharge summaries (e.g., notes/summaries of care you received following a hospital/emergency visit) - What specific health information can you view in your own health records electronically? | Download |
| Q18r12: Medical imaging reports - What specific health information can you view in your own health records electronically? | Download |
| Q18r13: Allergies and intolerances - What specific health information can you view in your own health records electronically? | Download |
| Q18r96: Other health information, please specify - What specific health information can you view in your own health records electronically? | Download |
| Q18r98: Don’t know - What specific health information can you view in your own health records electronically? | Download |
| Q18r97: None of the above - What specific health information can you view in your own health records electronically? | Download |
| Q19r1: Laboratory test results - Regardless of whether you have access to the following health information online or not, which of the following types of personal health information would you want to access electronically? | Download |
| Q19r2: COVID-19 vaccine records - Regardless of whether you have access to the following health information online or not, which of the following types of personal health information would you want to access electronically? | Download |
| Q19r3: Vaccine or immunization records other than for COVID-19 - Regardless of whether you have access to the following health information online or not, which of the following types of personal health information would you want to access electronically? | Download |
| Q19r4: Current medications and medication history - Regardless of whether you have access to the following health information online or not, which of the following types of personal health information would you want to access electronically? | Download |
| Q19r5: Requests for prescription renewals - Regardless of whether you have access to the following health information online or not, which of the following types of personal health information would you want to access electronically? | Download |
| Q19r6: Patient visit summaries - Regardless of whether you have access to the following health information online or not, which of the following types of personal health information would you want to access electronically? | Download |
| Q19r7: Specialist consultation notes or records - Regardless of whether you have access to the following health information online or not, which of the following types of personal health information would you want to access electronically? | Download |
| Q19r8: Upcoming appointments - Regardless of whether you have access to the following health information online or not, which of the following types of personal health information would you want to access electronically? | Download |
| Q19r9: Forms and questionnaires (e.g., patient intake/health history forms, consent forms, and assessments/checklists about your symptoms) - Regardless of whether you have access to the following health information online or not, which of the following types of personal health information would you want to access electronically? | Download |
| Q19r10: Progress notes (e.g., notes/updates from your health care provider showing how your condition is changing, any changes in your care plan, or observations over time) - Regardless of whether you have access to the following health information online or not, which of the following types of personal health information would you want to access electronically? | Download |
| Q19r11: Discharge summaries (e.g., notes/summaries of care you received following a hospital/emergency visit) - Regardless of whether you have access to the following health information online or not, which of the following types of personal health information would you want to access electronically? | Download |
| Q19r12: Medical imaging reports - Regardless of whether you have access to the following health information online or not, which of the following types of personal health information would you want to access electronically? | Download |
| Q19r13: Allergies and intolerances - Regardless of whether you have access to the following health information online or not, which of the following types of personal health information would you want to access electronically? | Download |
| Q19r96: Other health information, please specify - Regardless of whether you have access to the following health information online or not, which of the following types of personal health information would you want to access electronically? | Download |
| Q19r98: Don’t know - Regardless of whether you have access to the following health information online or not, which of the following types of personal health information would you want to access electronically? | Download |
| Q19r97: None of the above - Regardless of whether you have access to the following health information online or not, which of the following types of personal health information would you want to access electronically? | Download |
| Q20r1: I expect my healthcare providers to use digital record systems to securely store my notes, test results, and prescriptions. - For each statement, select the option that best reflects your opinion about accessing electronic health records or personal health information (through provincial/territorial portals, lab provider systems, provider-offered portals, or other online platforms)? | Download |
| Q20r2: I expect different care facilities and providers (e.g., hospital, lab, clinic) to share my relevant health information with each other to ensure seamless and optimal delivery. - For each statement, select the option that best reflects your opinion about accessing electronic health records or personal health information (through provincial/territorial portals, lab provider systems, provider-offered portals, or other online platforms)? | Download |
| Q20r3: I am aware there are online tools (like patient portals) that allow people to securely communicate with providers / facilities (such as healthcare providers, clinics, hospitals) within the healthcare system. - For each statement, select the option that best reflects your opinion about accessing electronic health records or personal health information (through provincial/territorial portals, lab provider systems, provider-offered portals, or other online platforms)? | Download |
| Q20r4: I believe that digital health information systems could help different healthcare providers (e.g., specialist and family doctors, nurse practitioners, pharmacists, etc.) better coordinate my care. - For each statement, select the option that best reflects your opinion about accessing electronic health records or personal health information (through provincial/territorial portals, lab provider systems, provider-offered portals, or other online platforms)? | Download |
| Q20r5: My care providers have a complete, up-to-date record of my health care regardless of where I obtained care (e.g., hospital, walk in clinic, primary care provider, lab test provider, etc.). - For each statement, select the option that best reflects your opinion about accessing electronic health records or personal health information (through provincial/territorial portals, lab provider systems, provider-offered portals, or other online platforms)? | Download |
| Q21r1: Yes, with a healthcare provider -Have you ever shared a summary of your health information online (i.e., patient summary which typically includes essential medical history, current medications, allergies, recent treatments) with a care provider or caregiver? | Download |
| Q21r2: Yes, with a caregiver - Have you ever shared a summary of your health information online (i.e., patient summary which typically includes essential medical history, current medications, allergies, recent treatments) with a care provider or caregiver? | Download |
| Q21r3: No - Have you ever shared a summary of your health information online (i.e., patient summary which typically includes essential medical history, current medications, allergies, recent treatments) with a care provider or caregiver? | Download |
| Q21r98: Don’t know - Have you ever shared a summary of your health information online (i.e., patient summary which typically includes essential medical history, current medications, allergies, recent treatments) with a care provider or caregiver? | Download |
| Q21r97: Did not want to or did not need to - Have you ever shared a summary of your health information online (i.e., patient summary which typically includes essential medical history, current medications, allergies, recent treatments) with a care provider or caregiver? | Download |
| Q21ar1: Yes, with a healthcare provider - Would you be interested in sharing a summary of your health information online (i.e., patient summary which typically includes essential medical history, current medications, allergies, recent treatments) with a healthcare provider or caregiver? | Download |
| Q21ar2: Yes, with a caregiver - Would you be interested in sharing a summary of your health information online (i.e., patient summary which typically includes essential medical history, current medications, allergies, recent treatments) with a healthcare provider or caregiver? | Download |
| Q21ar3: No - Would you be interested in sharing a summary of your health information online (i.e., patient summary which typically includes essential medical history, current medications, allergies, recent treatments) with a healthcare provider or caregiver? | Download |
| Q21ar98: Don’t know - Would you be interested in sharing a summary of your health information online (i.e., patient summary which typically includes essential medical history, current medications, allergies, recent treatments) with a healthcare provider or caregivier? | Download |
| Q22r1: Carnet Santé - Where do you access your personal health information electronically? | Download |
| Q22r2: BC Health Gateway - Where do you access your personal health information electronically? | Download |
| Q22r3: MyCareCompass (LifeLabs) – formerly known as MyResults and eHealth Excelleris - Where do you access your personal health information electronically? | Download |
| Q22r4: MyHealth (Island Health) - Where do you access your personal health information electronically? | Download |
| Q22r5: MyHealthPortal (Interior Health) - Where do you access your personal health information electronically? | Download |
| Q22r6: HealthElife (Northern Health) - Where do you access your personal health information electronically? | Download |
| Q22r7: myhealthkey (Northern Health) - Where do you access your personal health information electronically? | Download |
| Q22r8: MySaskHealthRecord - Where do you access your personal health information electronically? | Download |
| Q22r9: myChart South West Ontario - Where do you access your personal health information electronically? | Download |
| Q22r10: myChart Central East Ontario - Where do you access your personal health information electronically? | Download |
| Q22r11: MyHealthCarePortal - Where do you access your personal health information electronically? | Download |
| Q22r12: ConnectMyHealth - Where do you access your personal health information electronically? | Download |
| Q22r13: CHEO MyChart Powered by Epic - Where do you access your personal health information electronically? | Download |
| Q22r14: Sunnybrook MyChart - Where do you access your personal health information electronically? | Download |
| Q22r15: Dynacare Plus - Where do you access your personal health information electronically? | Download |
| Q22r16: myHealth.Alberta.ca - Where do you access your personal health information electronically? | Download |
| Q22r17: MyHealthNB - Where do you access your personal health information electronically? | Download |
| Q22r18: HEALTHe NL - Where do you access your personal health information electronically? | Download |
| Q22r19: YourHealthNS - Where do you access your personal health information electronically? | Download |
| Q22r20: MyHealthPEI - Where do you access your personal health information electronically? | Download |
| Q22r21: A portal or app provided by my regular family doctor / place of care - Where do you access your personal health information electronically? | Download |
| Q22r22: A portal or app provided by a hospital or health authority - Where do you access your personal health information electronically? | Download |
| Q22r23: A portal or app provided by a community-based specialty clinic (not linked to a hospital) - Where do you access your personal health information electronically? | Download |
| Q22r24: A portal or app provided by a mental health care provider - Where do you access your personal health information electronically? | Download |
| Q22r96: Some other online source: Please specify portal or app name/website address - Where do you access your personal health information electronically? | Download |
| Q22r98: Don’t know / can’t recall - Where do you access your personal health information electronically? | Download |
| Q23r1: Data security (information is protected from unauthorized access) - How important do you consider each of the following when it comes to accessing personal health information electronically through these online portals, platforms, and websites? | Download |
| Q23r2: Easy to access - How important do you consider each of the following when it comes to accessing personal health information electronically through these online portals, platforms, and websites? | Download |
| Q23r3: Easy to navigate - How important do you consider each of the following when it comes to accessing personal health information electronically through these online portals, platforms, and websites? | Download |
| Q23r4: Clear, concise information - How important do you consider each of the following when it comes to accessing personal health information electronically through these online portals, platforms, and websites? | Download |
| Q23r5: Data privacy (control over how your health information is used and shared) - How important do you consider each of the following when it comes to accessing personal health information electronically through these online portals, platforms, and websites? | Download |
| Q23r6: Credibility of the source - How important do you consider each of the following when it comes to accessing personal health information electronically through these online portals, platforms, and websites? | Download |
| Q23r7: Completeness of the information - How important do you consider each of the following when it comes to accessing personal health information electronically through these online portals, platforms, and websites? | Download |
| Q23r8: Cultural safety and inclusivity (information and systems that respect different cultures, identities, and languages and feel welcoming to everyone) - How important do you consider each of the following when it comes to accessing personal health information electronically through these online portals, platforms, and websites? | Download |
| Q24r1: The patient portal/website where I access my personal health information/records/results is easy to use. - Please indicate how much you agree or disagree with the following statements about the patient portal where you most frequently accessed your personal health information/health records/results electronically. | Download |
| Q24r2: Overall, I am satisfied with the patient portal/website where I can access my personal health information/records/results. - Please indicate how much you agree or disagree with the following statements about the patient portal where you most frequently accessed your personal health information/health records/results electronically. | Download |
| Q24r3: I feel more informed about my health as a result of accessing my personal health information/records/results online. - Please indicate how much you agree or disagree with the following statements about the patient portal where you most frequently accessed your personal health information/health records/results electronically. | Download |
| Q24r4: I can better manage my health because I can access my personal health information/records/results online. - Please indicate how much you agree or disagree with the following statements about the patient portal where you most frequently accessed your personal health information/health records/results electronically. | Download |
| Q24r5: The patient portal/website helps me share my personal health information/records/results with my health care providers to help support my care. -Please indicate how much you agree or disagree with the following statements about the patient portal where you most frequently accessed your personal health information/health records/results electronically. | Download |
| Q24r6: I can easily access my personal health information/records/results electronically whenever I need it. - Please indicate how much you agree or disagree with the following statements about the patient portal where you most frequently accessed your personal health information/health records/results electronically. | Download |
| Q24r7: The portal/website where I access my personal health information/records/results provides an accurate and complete representation of my health profile. - Please indicate how much you agree or disagree with the following statements about the patient portal where you most frequently accessed your personal health information/health records/results electronically. | Download |
| Q24r8: The portal/website where I access my personal health information/records/results is credible. - Please indicate how much you agree or disagree with the following statements about the patient portal where you most frequently accessed your personal health information/health records/results electronically. | Download |
| Q24r9: The information in the portal/website where I access my personal health information/records/results is updated in a timely manner. - Please indicate how much you agree or disagree with the following statements about the patient portal where you most frequently accessed your personal health information/health records/results electronically. | Download |
| Q24r10: Having access to my personal health information/records/results increases my involvement in the decision-making about my health condition(s). - Please indicate how much you agree or disagree with the following statements about the patient portal where you most frequently accessed your personal health information/health records/results electronically. | Download |
| Q24r11: I am likely to recommend the patient portal/website to a family member, friend, or colleague to use. - Please indicate how much you agree or disagree with the following statements about the patient portal where you most frequently accessed your personal health information/health records/results electronically. | Download |
| Q24r12: I was able to avoid an in-person visit with my family doctor/regular place of care or to a walk-in clinic at least once because I was able to access my personal health information electronically. -Please indicate how much you agree or disagree with the following statements about the patient portal where you most frequently accessed your personal health information/health records/results electronically. | Download |
| Q24r13: I was able to avoid an in-person visit to an emergency room at least once because I was able to access my personal health information electronically. - Please indicate how much you agree or disagree with the following statements about the patient portal where you most frequently accessed your personal health information/health records/results electronically. | Download |
| Q24r14: I trust the online portal/website where I access my personal health information to keep my personal health information (PHI) safe and secure. -Please indicate how much you agree or disagree with the following statements about the patient portal where you most frequently accessed your personal health information/health records/results electronically. | Download |
| Q25r1: I am/was unaware of the existence of my electronic health information online - What barriers, if any, have prevented you from accessing your personal health information online? | Download |
| Q25r2: Limited or no access to reliable internet or cell coverage - What barriers, if any, have prevented you from accessing your personal health information online? | Download |
| Q25r3: Limited or no access to a suitable device (phone, tablet, computer) - What barriers, if any, have prevented you from accessing your personal health information online? | Download |
| Q25r4: Difficulty downloading, using, and/or logging into the required software or applications - What barriers, if any, have prevented you from accessing your personal health information online? | Download |
| Q25r5: Lack of knowledge on how to access my personal health information/health records/results online - What barriers, if any, have prevented you from accessing your personal health information online? | Download |
| Q25r6: Lack of technical support or guidance - What barriers, if any, have prevented you from accessing your personal health information online? | Download |
| Q25r7: Lack of comfort or confidence with using technology - What barriers, if any, have prevented you from accessing your personal health information online? | Download |
| Q25r8: Concerns about privacy or security with your personal health information/health records/results online - What barriers, if any, have prevented you from accessing your personal health information online? | Download |
| Q25r9: Lack of comfort or confidence understanding and/or interpreting health data and information - What barriers, if any, have prevented you from accessing your personal health information online? | Download |
| Q25r10: Preference to access my personal health information/health records/results through my healthcare provider - What barriers, if any, have prevented you from accessing your personal health information online? | Download |
| Q25r11: The software or applications required to access my personal health information/health records/results online are not user friendly - What barriers, if any, have prevented you from accessing your personal health information online? | Download |
| Q25r96: Other, please specify - What barriers, if any, have prevented you from accessing your personal health information online? | Download |
| Q25r97: It was available to me, but I did not need to access my personal health information/health records/results online - What barriers, if any, have prevented you from accessing your personal health information online? | Download |
| Q25r98: I have not experienced any barriers - What barriers, if any, have prevented you from accessing your personal health information online? | Download |
| Q26: Do you have an Advance Care Directive (a written document that explains your healthcare wishes and names a trusted person (Substitute Decision-Maker) to make healthcare decisions for you if you become unable to communicate)? | Download |
| Q27: Would you be interested in having an Advance Care Directive included in your electronic health record (a written document that explains your healthcare wishes and names a trusted person to make healthcare decisions for you if you become unable to communicate)? | Download |
| Q28r1: Before this survey, I was aware that AI technologies are already being used in the Canadian healthcare system (e.g., triage tools, transcription, documentation, scheduling, radiology, decision support, etc.). - Please indicate your level of agreement with the following statements. | Download |
| Q28r2: I use AI tools regularly. - Please indicate your level of agreement with the following statements. | Download |
| Q28r3: I am knowledgeable about how AI is used in my health care. - Please indicate your level of agreement with the following statements. | Download |
| Q28r4: I am comfortable with AI being used in my health care. - Please indicate your level of agreement with the following statements. | Download |
| Q28r5: I am comfortable with AI assisting my health provider with making clinical decisions about my health. - Please indicate your level of agreement with the following statements. | Download |
| Q28r6: I trust AI to be unbiased when used in my health care. - Please indicate your level of agreement with the following statements. | Download |
| Q28r7: Scientists can use my health data for AI research and development as long as it is de-identified (i.e., personal information such as name, date of birth has been removed). - Please indicate your level of agreement with the following statements. | Download |
| Q28r8: The use of AI by health care providers improves my confidence in my disease diagnosis. - Please indicate your level of agreement with the following statements. | Download |
| Q28r9: I have privacy concerns regarding AI use in my health care. - Please indicate your level of agreement with the following statements. | Download |
| Q28r10: AI can significantly improve our health care system. - Please indicate your level of agreement with the following statements. | Download |
| Q29: Before the survey, were you aware that some healthcare providers in Canada use AI-powered tools to convert health provider-patient conversations into clinical notes for record-keeping or to document patient visits? | Download |
| Q30: Have you ever been informed that your health care provider is using AI-powered tools to convert health provider-patient conversations into clinical notes for record-keeping or to document patient visits? | Download |
| Q31r1: The healthcare provider explains it to me - If you have been asked to give consent for the use of AI tools in your health care, how are you typically informed about it? | Download |
| Q31r2: I receive written documentation (e.g., a consent form) - If you have been asked to give consent for the use of AI tools in your health care, how are you typically informed about it? | Download |
| Q31r3: I am informed through an online portal, website, or application - If you have been asked to give consent for the use of AI tools in your health care, how are you typically informed about it? | Download |
| Q31r4: There is no formal explanation, but it’s implied - If you have been asked to give consent for the use of AI tools in your health care, how are you typically informed about it? | Download |
| Q31r5: I have never been asked for consent - If you have been asked to give consent for the use of AI tools in your health care, how are you typically informed about it? | Download |
| Q32: Do you feel comfortable with healthcare providers using AI-powered tools to convert health provider-patient conversations into clinical notes to assist with medical documentation during health encounters? | Download |
| Q33: Do you trust that AI-powered tools to convert health provider-patient conversations into clinical notes can accurately document your health encounter exchange with your healthcare provider and your relevant health information? | Download |
| Q34r1: I felt heard and cared for during the encounter. - How much do you agree or disagree with the following statements when it comes to your most recent health care visit / encounter in which the healthcare provider(s) used AI-powered tools to convert health provider-patient conversations into clinical notes for record-keeping or to document patient visits? | Download |
| Q34r2: I felt my health care concern(s) was addressed during the encounter. - How much do you agree or disagree with the following statements when it comes to your most recent health care visit / encounter in which the healthcare provider(s) used AI-powered tools to convert health provider-patient conversations into clinical notes for record-keeping or to document patient visits? | Download |
| Q34r3: My healthcare provider was more present/focused on me during the encounter compared to when AI-powered tools were not used. - How much do you agree or disagree with the following statements when it comes to your most recent health care visit / encounter in which the healthcare provider(s) used AI-powered tools to convert health provider-patient conversations into clinical notes for record-keeping or to document patient visits? | Download |
| Q35: If you are given the choice, would you like AI-powered tools to convert health provider-patient conversations into clinical notes to be used in future encounters with your healthcare provider(s)? | Download |
| Q36r1: Looking for information about a health issue, symptoms or medical conditions (excluding mental health) - How often do you use an AI chatbot (e.g., ChatGPT, Claude, Gemini, Grok, or others) for the following health-related purposes? | Download |
| Q36r2: Get advice/information about mental health issues/problems - How often do you use an AI chatbot (e.g., ChatGPT, Claude, Gemini, Grok, or others) for the following health-related purposes? | Download |
| Q36r3: Interpreting personal health information (e.g., lab results, medical imaging reports, diagnosis results, medication history, immunization records, etc.) - How often do you use an AI chatbot (e.g., ChatGPT, Claude, Gemini, Grok, or others) for the following health-related purposes? | Download |
| Q36r4: Understand treatment options that are available - How often do you use an AI chatbot (e.g., ChatGPT, Claude, Gemini, Grok, or others) for the following health-related purposes? | Download |
| Q36r5: Getting information/advice about medication - How often do you use an AI chatbot (e.g., ChatGPT, Claude, Gemini, Grok, or others) for the following health-related purposes? | Download |
| Q36r6: Deciding whether to seek medical care or treatment - How often do you use an AI chatbot (e.g., ChatGPT, Claude, Gemini, Grok, or others) for the following health-related purposes? | Download |
| Q36r7: Seeking nutrition and general wellness information - How often do you use an AI chatbot (e.g., ChatGPT, Claude, Gemini, Grok, or others) for the following health-related purposes? | Download |
| Q36r8: Managing chronic conditions (e.g., lifestyle changes, diet and exercise, tracking symptoms, etc. for long-term conditions) - How often do you use an AI chatbot (e.g., ChatGPT, Claude, Gemini, Grok, or others) for the following health-related purposes? | Download |
| Q36r96: Other, please specify - How often do you use an AI chatbot (e.g., ChatGPT, Claude, Gemini, Grok, or others) for the following health-related purposes? | Download |
| Q37: Have you ever used an AI chatbot (e.g., ChatGPT, Claude, Gemini, Grok, or others) to seek medical advice or guidance instead of contacting a healthcare professional? | Download |
| Q38: To what extent do you trust health-related information provided by AI chatbots (e.g., ChatGPT, Claude, Gemini, Grok, or others)? | Download |
| Q39r1: No, not First Nations, Métis or Inuk (Inuit) - Are you First Nations, Métis, or Inuk (Inuit)? | Download |
| Q39r2: Yes, First Nations (North American Indian) - Are you First Nations, Métis, or Inuk (Inuit)? | Download |
| Q39r3: Yes, Métis - Are you First Nations, Métis, or Inuk (Inuit)? | Download |
| Q39r4: Yes, Inuk (Inuit) - Are you First Nations, Métis, or Inuk (Inuit)? | Download |
| Q39r99: Prefer not to answer - Are you First Nations, Métis, or Inuk (Inuit)? | Download |
| Q40r1: Provincial, territorial or regional patient portals - To what extent did the use of the following digital health services or tools and AI-powered technologies feel respectful of your culture, your Indigenous identity, and community values? | Download |
| Q40r2: Lab service provider portals (e.g., LifeLabs, Dynacare) - To what extent did the use of the following digital health services or tools and AI-powered technologies feel respectful of your culture, your Indigenous identity, and community values? | Download |
| Q40r3: Healthcare provider-offered patient portals - To what extent did the use of the following digital health services or tools and AI-powered technologies feel respectful of your culture, your Indigenous identity, and community values? | Download |
| Q40r4: Automated online or chat-based systems (e.g., on a secure website or mobile application, chatbot that asks for your symptoms or availability) for making and/or re-scheduling appointments with your regular healthcare provider or place of care - To what extent did the use of the following digital health services or tools and AI-powered technologies feel respectful of your culture, your indigenous identity, and community values? | Download |
| Q40r5: Automated phone systems, phone bots, virtual assistants, interactive voice responses for making and/or re-scheduling appointments with your regular healthcare provider or place of care - To what extent did the use of the following digital health services or tools and AI-powered technologies feel respectful of your culture, your indigenous identity, and community values? | Download |
| Q40r6: AI chatbots (e.g., ChatGPT, Claude, Gemini, Grok, or others) - To what extent did the use of the following digital health services or tools and AI-powered technologies feel respectful of your culture, your Indigenous identity, and community values? | Download |
| Q41: Compared to health encounters in which AI-powered tools to convert health provider-patient conversations into clinical notes are not used, how culturally safe did your care feel when these tools were used? | Download |
| Q42: How confident are you that these AI-powered tools that convert health provider-patient conversations into clinical notes can understand Indigenous cultural contexts, languages, and values? | Download |
| Q43r1: Risk of stereotyping (i.e., make unfair assumptions about Indigenous people) - What concerns you most about these AI voice recognition tools when it comes to documenting your health encounters? | Download |
| Q43r2: Lack of Indigenous data in training (i.e., tool is not trained using enough Indigenous voices or experiences) - What concerns you most about these AI voice recognition tools when it comes to documenting your health encounters? | Download |
| Q43r3: Misunderstanding of language or dialect (i.e., may not correctly understand Indigenous languages, accents, or ways of speaking) - What concerns you most about these AI voice recognition tools when it comes to documenting your health encounters? | Download |
| Q43r4: Reinforcement of systemic bias (i.e., the tool may repeat or worsen existing unfair treatment in healthcare for Indigenous populations) - What concerns you most about these AI voice recognition tools when it comes to documenting your health encounters? | Download |
| Q43r96: Other, please specify - What concerns you most about these AI voice recognition tools when it comes to documenting your health encounters? | Download |
| Q43r98: Don’t know - What concerns you most about these AI voice recognition tools when it comes to documenting your health encounters? | Download |
| Q43r97: I have no concerns - What concerns you most about these AI voice recognition tools when it comes to documenting your health encounters? | Download |
| Q44: Please indicate your annual household income (combined income with people living in your household) before taxes in the past year. | Download |
| Q45: What is your current immigration status in Canada? | Download |
| Q46: Do you identify as a member of a visible ethnic minority in Canada? A visible minority is defined by the Government of Canada as persons, other than an Indigenous person, who is non-white in colour/race, regardless of place of birth. | Download |
| Q47: Which language do you speak most often at home? | Download |
| Q48: In which language do you MOST FREQUENTLY access personal health information online? | Download |
| Q49: What is the highest level of education you have obtained? Include qualifications obtained in Canada or outside Canada. | Download |
| Q50: What is your current employment status? | Download |